Guarantees
Our Ethica Diamonds match both lab-grown and natural diamonds for brilliance, hardness and longevity. Each stone is certified independently by The Global Gemological Research Institute, a grading authority using international standards. GRI provides professional and fair appraisal services for gemstones and is trusted by the industry. Their laboratories are located in the heart of the gem & jewellery districts throughout the world.
All our jewellery also comes with a Lifetime Guarantee protecting the stone. This covers colour change or chipping due to manufacturer defects, but excludes normal wear and tear. Even diamonds are not indestructible, and can chip if they are knocked along a cleaving plane.
You should be aware that repair or resizing of jewellery that is carried out by third parties invalidates this guarantee. If you purchase loose stones from us, the guarantee covers them if we set them, but not if they are set by other jewellers.
You can read more about this in our Terms and Conditions
Looking after your Ethica Diamonds jewellery
Storing your Ethica Diamonds jewellery in a safe place is not only important for security reasons, but it’s also important for you to ensure that your jewellery remains in perfect condition. To protect the beauty of your jewellery, you should ideally keep each item separately. You can wrap each piece of jewellery safely in a separate pouch to prevent scratching. This way, it will be separate from other jewellery minimising the risk of scratching. You could also upgrade to one of our Forever Boxes.
How to clean your jewellery
You should clean it every so often, too.
This is our recommendation for taking care of Ethica Diamonds jewellery:
- Be sure to remove your jewellery when doing activities or duties which would strike, repeatedly wear, knock or potentially cause damage.
- Never put multiple Earth mined and/or man-made precious stones and gems together as this could scratch your stone.
- Keep lotions, perfumes, oils, cake soap away from your jewellery. Please keep your stone clean as this will ensure maximum fire and brilliance.
- Take your jewellery for a yearly professional cleaning at your trusted jeweller. This way, you will be assured that your overall jewellery item will be inspected for general wear and tear. Ethica Diamonds offer this service, please contact us for details.
- Refrain from using a powerful detergent that might have a negative impact on the setting and metal of the jewellery. Any bleach or acid-based products should be avoided altogether.
The best way to handle your jewellery
An Ethica Diamond is extremely durable and suited for everyday wear. But, to protect the sparkle of your Ethica Diamond jewellery, place it in a soft pouch or box before you plan on doing any duties. For example, take your engagement ring off before you clean the house or wash the dishes. Rinsing your jewellery with water will not have an effect on the stone, but the grease and oil of other the chemicals might have an impact on the metal, setting and the stone. Try and refrain from using any hand lotions or additional creams when you’re wearing your jewellery. Your Ethica Diamond might temporally lose its brilliance and luster and over time, grime might build up in between the setting causing less light to enter the diamond. This could possibly result in the stone looking a lot less bright than usual. Remember to inspect the setting of your engagement ring now and again for peace of mind.
Insuring your Ethica Diamonds jewellery
Your insurer will probably want to see the certification and the receipt that we supply with our jewellery, and that will be sufficient for them to cover it at the correct value. If you have any problems claiming from your insurer in the event of loss or damage, please contact us, and we will provide any necessary paperwork that they require, and any other support necessary.
We do not recommend any insurer over another, but strongly recommend that you check that specific items are included in your policy. You may need to add items over a certain value individually. You may also need to specify certain items under an ‘away from home’ clause, to cover loss while out and about.
We hope this helps you to take care of your Ethica Diamond jewellery, and that your purchases give you a lifetime of pleasure.
