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SPECIALIST IN LAB-GROWN DIAMONDS & ETHICAL GEMSTONE JEWELLERY IN THE SOUTH WEST OF THE UK

ETHICA FINANCE

Ethica Diamonds is now interest free! Purchasing an engagement ring is a life changing event that we know people do not take lightly. We believe everyone* should be able to access beautiful, meaningful jewellery which is why we offer finance, taking the pressure off of such a special purchase.

We can now offer upto £15,000 0% interest free finance for 6, 9 and 12 months, making your experience completely stress free!

The value of the loan needs to be over £250 for the 12 month option, but you can choose a deposit of between 10% – 50%. For the 6 and 9 month options, a minimum spend of £500 is required with a minimum 50% deposit.

Applying for finance could not be easier, the whole process can be done online in under two minutes, apply today and get an instant decision.

See information below for how to apply.

*Terms & Conditions apply, 18+

HOW IT

works

HOW IT WORKS

ETHICA FINANCE

STEP 1
Add products to your basket

STEP 2
Select Deko at checkout

ETHICA FINANCE

STEP 3
Complete the application

Illustrated gif of a box with flapping angel wings

STEP 4
Wait for your order to arrive

Used responsibly, a loan is a great way to spread the cost of your purchase. To make it easy we’ve teamed up with Deko whose technology lets you apply for and complete a loan application quickly, easily and informatively.

Deko who work together with a panel of lenders, is a credit broker, not a lender. Deko’s secure technology helps put you in touch with lenders whose finance options are best suited for you and your purchase. As a customer of Ethica Diamonds, your finance application will be with Duologi or Snap Finance.

If you have found a design that you like on online from our Ethica collection, simply add the items you love to your basket. Once you are at the checkout select the finance option that suits you and choose Deko. The quick application form is simple and should take no more than a couple of minutes to complete and you will receive a decision from your lender in just a few seconds.

Representative example:
Price £500.00, Deposit £50.00. Total amount of credit £450.00 over 48 months with an annual interest rate of 4.9% (Fixed). Monthly repayments will be £10.32 with a total repayable of £545.36. 4.9% APR representative.

If you’d like to consider designing your own through our Bespoke Service, simply use the finance calculator on this page to see what works with your budget. You can make a higher deposit to manage your monthly payments and spread the cost over 12 months. Easy!

Finance Calculator

Enter the amount you'd like to borrow below

Calculate

What you need to know

Used responsibly, finance is a great way to spread the cost of your purchase. We’ve teamed up with Deko, whose secure technology lets you complete a loan application with one or more carefully selected lenders quickly and easily. Deko is a credit broker, not a lender and is authorised and regulated by the Financial Conduct Authority. Find out more about how Kinetique Limited (trading as Ethica Diamonds) and Deko are regulated. under the “Legal Information” section of this page. You can find out more about Deko below

https://www.dekopay.com/for-customers

Deko connects you with lenders whose finance options are best suited for you and your purchase. As a customer of Kinetique Limited (trading as Ethica Diamonds) your finance application will be considered by Deko. If they decline your application, Deko will present your application to another lender with different acceptance criteria, so you have a second chance to be approved.

To spread the cost of your purchase, simply choose Deko at the checkout and select the finance option that suits you. The application form is quick and simple and includes help text throughout to assist you. You will receive a decision from your lender in just a few seconds.

Please be aware that finance options are a form of credit. If you fail to maintain your payments, your lender could ask a debt collector to contact you or commence legal action to recover the money you owe. A poor repayment record will affect your credit file.

Eligibility

To be considered for finance, you will need to meet all of the following criteria:

• Are at least 18 years old
• Are in regular full or part-time employment (minimum 16 hour per week or £10,000 income per annum), unless you are retired and receiving a private or company pension, or you are in receipt of disability living allowance.
• Are a permanent UK resident and have lived in the UK for at least 3 years
• Have a UK bank account capable of accepting Direct Debits
• Have a good credit history with no late payments, Debt Relief Orders, County Court Judgments or bankruptcies.

Deko works with a carefully selected panel of lenders. Each lender’s eligibility criteria will be different and so if you do not meet the criteria for a particular lender, your application may be passed to another lender on Deko’s panel for consideration.

Lender Arrangements

All of Deko’s lenders hold the required authorisation and permissions to provide you with credit. They need to meet high responsible lending standards, so you can rest assured that your application will be considered fairly and responsibly.

Whichever lender Deko introduces you to, Deko may receive a commission from them (either a fixed fee or a fixed percentage of the amount you borrow). The lenders Deko works with pay commission at different rates, but the commission received does not influence the interest rate you pay. You will be offered the best rate available from Deko’s partner lenders, based on the lenders’ decision policies. You have the right to know the amount of commission paid in relation to your application – if you’d like this, you can ask Deko’s customer support team on [email protected] or by phone on 0800 294 5891.

Payment Plans

We offer 0% interest free finance for 6, 9 and 12 months for upto £15,000.

For the 6 & 9 month options, the minimum deposit is 50% of the loan value.

For the 12 month option, the minimum deposit is 10% but you can choose a deposit of up to 50% of the value of the goods.

Minimum spend for all options is £280.

Finance Decision

Will I be accepted for finance?

Your application will be assessed based on eligibility, credit history and affordability and Deko will let you know the outcome in just a few seconds. Your lender will perform a ‘soft’ credit search on your credit file as part of their assessment, to determine whether the loan is affordable for you and if you are likely to make your repayments on time.

In a few cases, your application may be referred to a lender for manual assessment and you’ll be notified by email of the credit decision within 24 hours.

It’s important to know that if your application is accepted, a ‘hard’ credit check may be made on your credit file. Only you can see that a ‘soft’ search has been made on your credit file, but a ‘hard’ credit check will be visible to others viewing your credit file, for example, if you apply for credit in the future, the lender will see that an application credit search was made on your credit file.

In some cases, your application will be referred for further assessment. You may be asked to provide some more information to help Duologi make their decision. If this does happen, you will be told whether your application has been accepted as soon as the decision is made.

If you don’t meet the first lender’s criteria, then Deko will pass your application to another lender from their panel who may be able to lend to you.

Once approved, Deko will let you know who the lender is and how to contact them. You will then need to e-sign your credit agreement, pay your deposit and wait for your order to arrive.

What do I do if I have been declined?

If your application was declined, your lender may be unable to give you specific reasons why. Lenders use information from your credit report, alongside your income and expenditure data to make a lending decision. If you feel that there has been a mistake, please contact your lender – their contact details will appear on the email informing you that your application was declined.

You can also contact the Credit Reference Agencies if there is a mistake on your credit report:

Experian
Equifax
Transunion

Finance Agreement

I have a question about my finance agreement who should I contact?

Please contact Duologi’s customer service team on 0345 5211881 (option 2) or via email at [email protected]

I want to change my Direct Debit details.

Changing your payment date can only be done after the first payment has been taken.  Please contact Duologi’s customer service team on 0345 5211881 (option 2) or via email at [email protected]

I want to update my personal details.

Please contact Duologi’s after-sales support team on 0345 5211881 (option 2) or via email at [email protected]

I’m having problems paying my deposit online

We’re sorry to hear this. Please contact Deko’s customer support team at [email protected] or by phone on 0800 294 5891.

When will I receive a copy of my loan agreement?

As part of your application on the Deko platform, you will be presented with pre-contractual information and a copy of your credit agreement for you to digitally sign. Please take time to check the details in these documents are correct and that you understand the amount and frequency of your payments before you sign. Once your deposit has been paid, a copy of your e-signed credit agreement will be emailed to you.

You can get a copy of your loan agreement by contacting [email protected]

Payments & Orders

How do I make my monthly payments?

Your payments will be taken by Direct Debit using the details you provide during your application. If you’d like, you can make additional payments by debit or credit card.

I want to change my Direct Debit details.

Changing your payment date can only be done once the first payment has been taken. Please contact your lender to talk to them about updating your Direct Debit details.

Can I request delivery to an address other than my home address?

In order to safeguard against fraudulent applications, we regret that we are only able to deliver goods to your home address.

I want to amend my order.

If you have been approved for finance, the amount or term cannot be amended. You will need to contact us (your retailer) to amend the goods or services your ordered and you may need to complete a new application for finance.

Please note we cannot guarantee a new credit application will be approved. All credit applications will leave a credit “footprint” on your credit history.

I haven’t received my goods or service.

Please contact us either by phone: 01872 222248 or email: [email protected]

What should I do if I can’t make my payments?

If you find that you’re struggling to make your payments, you should contact Duologi as soon as possible. They will work with you to come to a repayment solution that meets your needs and does not put you at risk of wider financial difficulties. Please contact Duologi’s customer service team on 0345 5211881 (option 2) or via email at [email protected]

Are there any fees or charges to pay?

There is no fee for processing your application, and Deko does not charge you for its credit broking services.

Fees will be payable to your lender if you fail to maintain your repayments. Fees and charges may include late payment fees and administration/letter fees if you are issued an arrears or default notice. Full details of all fees and charges will be set out in the terms of your credit agreement.

Cancellations & Returns

I want to return my goods and cancel my finance agreement.

You will have a 14-day cooling off period, during which you can cancel your finance agreement.

To cancel your finance agreement, you will need to contact us (your retailer) and arrange to return your purchase or cancel the services. Once we have confirmed cancellation, we will advise Duologi to cancel your finance agreement and refund any payments that have been made.

If you have made an in-store application, we will refund any deposit payments that you made.

Please note: in some cases and depending on the nature of the product or service you have purchased, you will not be able to return your goods. Our terms and conditions will explain the types of goods that cannot be returned.

What happens to my loan if I want to return my order?

There is a 14-day cooling-off period where you can withdraw from the credit agreement after signing your documents. If you wish to do this, please contact us (your retailer) directly. We can cancel the application on your behalf. There is no need to contact Deko or your lender.

A payment plan does not affect our standard refund and returns policy. Just contact us and we’ll cancel your application. Your lender will refund your deposit and let you know if you have any balance to repay.

View our refund and returns policy here.

For any other questions contact us by telephone: 0182 222248 or email: [email protected]

Complaints

Unfortunately, things sometimes go wrong. If you have cause to complain about the service you’ve received from Deko or your lender, you can make a complaint either by phone or in writing.

To complain about our goods or services, please contact us on 01872 222248 or [email protected] and we will aim to resolve your complaint as quickly as possible. More information about our complaints handling process can be found in our terms and conditions.

If your complaint is about your finance agreement, Please contact your lender directly.

Information on your lender’s complaints process can be located here:

https://duologi.com/complaints/

https://www.snapfinance.co.uk/complaints

or Deko:
https://www.dekopay.com/complaints-procedure

Use of your personal data

In order to process your application, you will be asked to provide information about your personal, employment and financial situation. Deko will need to share your personal data with Duologi the lender so that they can make a decision about whether to offer you finance. Duologi will perform a search with one or more Credit Reference Agencies to conduct their creditworthiness and affordability assessment to help them make their decision.

You can find out more about how Deko and Duologi use and protect your personal data in their Privacy Policies:

Deko Privacy Policy

Duologi Privacy Policy

Discounts & Promotions

Our discount codes do not apply to orders placed with finance. This is because we absorb the costs associated with offering our customer’s the option of paying with interest free finance, making their purchase easier and stress free. If discount codes are used at the checkout using our finance option, we will contact you to pay the discounted sum directly before we can place your order.
Please contact us for more information and help with our promotions.

Still have questions?

For any questions related to Financing please contact Duologi Finance on 0345 5211881 (option 2). Please visit Duologi for a list of FAQs: https://duologi.com/faqs/consumer/#faqs-nav

For any questions related to the Finance application, Please visit Deko for a list of FAQs: https://www.dekopay.com/customer-support

Kinetique Ltd, trading as Ethica Diamonds is a credit broker, not a lender . We do not charge you for credit broking services. We will introduce you limited finance products available from a number of our partner lenders.

0% finance with a term of 12 months or less is not regulated by the Financial Conduct Authority.

Deko’s registered office address is: Pay4Later Ltd (t/a Deko), 100 Liverpool Street, London, EC2M 2AT

Deko is a trading name of Pay4Later Ltd which acts as a credit broker, not a lender and does not charge you for credit broking services. Pay4Later Limited is registered in England and Wales (company number 06447333) and is authorised and regulated by the Financial Conduct Authority (register number 728646). For more information please go to www.dekopay.com/customer-support or visit www.dekopay.com

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